IdealResume ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, Chrome extension, and services (collectively, the "Service").
1. Information We Collect
We collect information you provide directly to us, including: • **Account Information**: When you create an account, we collect your name, email address, and password. • **Resume Data**: The resume content, work history, skills, and education information you provide for resume generation. • **Job Descriptions**: Job postings you submit for resume tailoring. • **Usage Data**: Information about how you interact with our service, including features used and time spent. • **Payment Information**: When you purchase a subscription, our payment processor (Stripe) collects payment details. We do not store full credit card numbers.
2. How We Use Your Information
We use the information we collect to: • Generate and tailor resumes based on your profile and job descriptions • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze trends, usage, and activities • Detect, investigate, and prevent fraudulent transactions and abuse
3. Chrome Extension Data
Our Chrome Extension ("IdealResume Job Saver") collects: • **Job Posting Data**: When you save a job from supported sites (LinkedIn, Indeed, Glassdoor), we collect the job title, company name, location, job description, and URL. • **Browsing Activity**: The extension only activates on supported job sites. We do not track your general browsing history. • **Local Storage**: Saved jobs are stored locally in your browser and synced to your IdealResume account when you're logged in. The extension does NOT: • Collect personal browsing history outside of supported job sites • Access or store passwords or login credentials • Share data with third parties for advertising purposes
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: • **Service Providers**: With vendors who perform services on our behalf (payment processing, email delivery, hosting) • **Legal Compliance**: When required by law or to respond to legal process • **Protection**: To protect the rights, property, and safety of IdealResume, our users, or others • **Business Transfers**: In connection with any merger, sale, or acquisition of our business
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including: • Encryption of data in transit (HTTPS/TLS) • Encryption of sensitive data at rest • Regular security assessments and updates • Access controls limiting who can view your data • Secure authentication practices However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us. • Resume data: Retained while your account is active • Job application data: Retained for 2 years or until you delete it • Payment records: Retained as required by law (typically 7 years)
7. Your Rights
Depending on your location, you may have the following rights: • **Access**: Request a copy of your personal data • **Correction**: Request correction of inaccurate data • **Deletion**: Request deletion of your data • **Portability**: Request your data in a portable format • **Opt-out**: Opt out of marketing communications To exercise these rights, contact us at privacy@idealresume.online
8. Cookies and Tracking
We use cookies and similar technologies to: • Keep you logged in • Remember your preferences • Analyze usage patterns • Improve our services You can control cookies through your browser settings, but disabling them may affect functionality.
9. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
10. International Users
If you are accessing our service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: • **Email**: privacy@idealresume.online • **Website**: https://idealresume.online/contact
By using IdealResume, you agree to this Privacy Policy.